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Frecuently Asked Questions
- 01Yes, it is possible, but you must provide the full name of the account holder and send proof of payment to the letter department in order to confirm.
- 02You can make account-to-account transfers, through Zelle, debit/credit card payments, and send a money order. If you need more information, please contact the billing department.
- 03Through WhatsApp at the number +1 (908) 485-4535.
- 04You can do it through a money order, filling in the company's details and sending it via postal mail with a tracking number. Alternatively, if a friend or family member has an account, they can help you make a transfer or a direct deposit.
- 05After the case has been filed (USCIS/Court), you must wait 180 days. Once this period is completed, you may submit the I-765 application to USCIS.
- 06At the time the work permit application is submitted, the USCIS processing times for Form I-765 published on the official website https://egov.uscis.gov/processing-times should be taken into account.
- 07The work permit and the Social Security number are handled by different entities. The arrival of the Social Security number may take up to 90 days from the date of approval. If the client needs the document urgently, they can visit a Social Security office with the original work permit and passport to request the card immediately.
- 08These assignments are at the discretion of USCIS. You can verify the interview assignment on the page https://egov.uscis.gov/ using the case receipt number.
- 09It is an accusatory document in which the charges for which a person is being processed by immigration are listed. The Notice to Appear (NTA) is an official document from the U.S. Immigration and Customs Enforcement (ICE). The NTA informs that ICE is initiating the official process to remove (deport/exclude) the immigrant from the United States.
- 10It is not possible to proceed with the request for the removal of the ankle monitor for a client who currently has a deportation order and is awaiting a Reopen or appeal. Since September 2023, any person with a pending deportation decision due to an appeal is being kept under monitoring, as they are considered a flight risk. If the request for the removal of the ankle monitor is submitted, the client runs the risk that it may be approved, but they could be placed in detention until the appeal decision is finalized.
- 11A person can file taxes using a Social Security number. If they do not yet have this document, they can obtain a Taxpayer Identification Number (ITIN).
In this section, you will find answers to the most frequently asked questions about our products, services, and processes. If you don’t find what you’re looking for, don’t hesitate to contact us.
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- 01In this section, you will find the name of the firm with which you are contracting: INMIGRACIÓN OK LLC. Please note that, for the remainder of this agreement, it will be referred to as “IOK.”IOK is registered in the United States in the state of New Jersey.IOK’s business address is 425 Elmora Avenue, Elizabeth, New Jersey, Zip Code: 07208.IOK’s contact telephone number (also available via WhatsApp) is: +1 (908) 758-3931.IOK’s email address for notifications is: experiencia.sac@inmigracionok.esqThe point of contact at IOK is the customer experience or customer service department.
- 02It is important to note that the Signature Page is available in both Spanish and English. However, because English is not your native language, only the Spanish version will be read during this presentation.Please remember that whenever "IOK" is mentioned, it refers to the law firm with which you are entering into this Agreement, and whenever "THE CLIENT" is mentioned, it refers to you.Specifically, the Signature Page provides:"ACKNOWLEDGMENT OF RECEIPT OF DOCUMENTS AND UNDERSTANDING"THE CLIENT hereby declares as follows:2.1. I have received the following documents from IOK in their entirety, in both Spanish and English:Legal Services Agreement.Market Value and Milestone Payment Appendix.Additional Fees Schedule.Beneficiary Declaration and Asylum Filing Timeline.2.2. Before signing this document, I reviewed the above-referenced documents, which govern the legal services to be provided by IOK.2.3. I fully understand and accept the terms and conditions contained in those documents, including, without limitation:The description of the legal services to be provided.The policy governing the collection, use, and processing of my personal data.The payment terms and legal fees.The cancellation and refund policy.The obligations of IOK and my obligations.The declaration concerning the filing of my asylum application and its legal implications.2.4. I confirm that the contents of these documents have been explained to me, that I have had the opportunity to ask questions, and that I am signing this declaration freely and voluntarily.2.5. As evidence of my acceptance, I sign this document, which shall have the same legal force and effect as if I had signed each of the above-referenced documents individually.2.6. If I am unable to read this Agreement, I confirm that I have received the complete contents of the Agreement in audio and/or video format and, after listening to and/or viewing it, I have understood its contents and agree to its terms.SIGNATURESThe execution of this document supersedes and replaces any prior agreement between the Parties.This document is executed in Spanish, THE CLIENT's native language, and in English, the official language in which the legal services will be provided.An original copy of this document shall be delivered to THE CLIENT, either electronically or in hard copy.At the end of this document, you will find the signature blocks for IOK and for you, including the printed names, the date of execution, and the signature fields.
- 03Please note that the declaration is also available in English; however, as it is not your native language, it will not be read aloud in that language.Please remember that references to “IOK” refer to the firm you are contracting with, and references to “THE CLIENT” refer to you.Specifically, the declaration states:“I hereby declare that the following persons shall be the beneficiaries of the legal services that IOK will provide to me:”Below, based on the information you have provided, you will find the names and dates of birth of the beneficiaries of the legal services IOK will provide to you. The relationship of each beneficiary to you is also indicated—for example, whether they are your parent, child, or grandparent, among others. The document continues with the “declaration regarding filing deadlines for deportation and asylum cases,” which states:“I hereby understand, accept, and declare the following:That IOK has provided me with all relevant information regarding the asylum process, including applicable laws, eligibility requirements, my obligations as an asylum seeker, and, specifically, the requirement that the asylum application be filed within one year of my arrival in the country.That my most recent entry into the United States was on: [here you will find the date of your most recent entry into the United States, based on the information you provided to us].That if more than one year has elapsed since I entered the United States, my asylum application will be filed after the filing deadline has passed.That IOK has informed me that, due to the foregoing, my case could be referred to Court for further adjudication, should immigration authorities deem it appropriate.That, notwithstanding the foregoing, I choose to proceed with the asylum application under these terms and conditions.That I fully understand the responsibilities and potential consequences arising from the foregoing, and I knowingly accept them.”
- 04It is important to note that this Appendix is also available in English. However, because English is not your native language, it will not be read in that language.Please remember that whenever "IOK" is mentioned, it refers to the law firm with which you are entering into this Agreement.Specifically, the Appendix provides as follows:"When applicable, IOK shall invoice the following additional services in accordance with the fees set forth herein."The following table identifies each additional service, including its description, applicable fee, and any relevant notes.The first additional service is "Attorney Call." The fee is US$250 per call, for a duration of up to thirty (30) minutes. If the call exceeds thirty (30) minutes, an additional charge of US$8.34 shall apply for each additional minute.The second additional service is "Document Translation." The fee is US$15 per page for non-technical document translations and US$25 per page for technical document translations.The third additional service is "Change of Address." The fee is US$300 for each change of address filed with the United States Citizenship and Immigration Services ("USCIS"). Please note that this fee applies beginning with the third change of address.If a Motion to Change Venue is required, the fee shall be US$2,000, which includes preparation and filing before the Executive Office for Immigration Review ("EOIR").The fourth additional service is "Representation at an Appointment with U.S. Immigration and Customs Enforcement – Enforcement and Removal Operations ("ICE-ERO")." The fee is US$900 per appointment, for a duration of up to two (2) hours. If the appointment exceeds two (2) hours, an additional charge of US$7.50 shall apply for each additional minute.The fifth additional service is "Printing and Delivery of the Case File." The fee is US$10 per page, plus all applicable printing, shipping, and courier costs.The sixth additional service is "Travel Expenses." These expenses include the following:Round-trip airfare, at an estimated cost of US$300 to US$700, plus a 10% administrative fee. The amount is subject to adjustment if the actual cost differs.Accommodation in a three-star hotel, at an estimated cost of US$120 to US$150 per night. The amount is subject to adjustment if the actual cost differs.Ground transportation, including taxi, Uber, or other local transportation, at an estimated cost of US$35 to US$70, plus a 5% administrative fee. The amount is subject to adjustment if the actual cost differs.Meals and travel per diem, at a rate of US$80 per day.The seventh additional service is "Internal Collection Services." The fee is 10% of the outstanding unpaid balance. This service includes payment reminders, collection calls, formal notices, preparation of revised payment plan proposals, internal reporting, and follow-up through authorization to withdraw legal representation.
- 05It is important to note that this Appendix is also available in English. However, because English is not your native language, it will not be read in English during this presentation.Specifically, the Appendix provides:"When applicable, the total cost of the asylum legal services is US$13,600, which shall be earned as the legal services progress, according to the milestones described below."The Appendix includes a table describing each milestone, together with its title, the activities included within that milestone, the percentage of the total asylum legal services represented by the milestone, and the corresponding fee.The First Milestone is "Preliminary Evaluation and Case Opening," which includes the following activities:Initial personalized consultation with the client.Preliminary evaluation of legal eligibility.Guidance regarding the appropriate type of proceeding, whether affirmative or defensive asylum, including information about the appropriate court and potential risks.Initial review of the facts and supporting documents provided.Explanation of the complete immigration process.Opening of the case file and administrative intake.Assignment of the legal team and scheduling of case tasks.This first milestone represents 14.7% of the total asylum legal services and has a value of US$2,000.The Second Milestone is "Initial Case Analysis and Eligibility Assessment," which includes the following activities:Conduct a comprehensive initial review of the case to determine eligibility for asylum under current United States immigration law.Evaluate claims of persecution based on race, religion, nationality, political opinion, or membership in a particular social group.Gather preliminary client information, personal documents, and supporting evidence.Explain the asylum process, expected timelines, and possible outcomes.Open the case file and schedule follow-up activities.This second milestone represents 13.3% of the total asylum legal services and has a value of US$1,808.80.The Third Milestone is "Entry of Appearance Before the Immigration Court," which includes the following activities:Prepare and file Form EOIR-28 to enter the attorney's appearance before the Immigration Court.Review the Notice to Appear ("NTA") for procedural or factual deficiencies.Prepare and file pleadings and responses to scheduling orders.Evaluate the case for potential motions, including motions to terminate proceedings based on defective NTAs or jurisdictional defects.Handle communications with the Executive Office for Immigration Review ("EOIR") and opposing counsel.This third milestone represents 6.6% of the total asylum legal services and has a value of US$897.60.The Fourth Milestone is "Preparation and Filing of the Asylum Application," which includes the following activities:Prepare Form I-589, addressing complex legal issues and accurately presenting the asylum claims.Assist the client in preparing a detailed asylum declaration describing all relevant incidents and fears of persecution.Translate required documents into English and ensure compliance with the filing requirements of the United States Citizenship and Immigration Services ("USCIS").Gather and organize supporting evidence, including medical records, police reports, country condition reports, and sworn declarations.File the application with the appropriate immigration authority.This fourth milestone represents 23.1% of the total asylum legal services and has a value of US$3,141.60.The Fifth Milestone is "Employment Authorization," which includes preparing and filing Form I-765 for employment authorization, together with all required supporting documentation, eligibility explanations, and timely submission.This fifth milestone represents 2.6% of the total asylum legal services and has a value of US$346.80.The Sixth Milestone is "Attorney Review and Strategy Development," which includes the following activities:Conduct multiple in-depth case reviews to strengthen legal arguments.Develop a comprehensive legal strategy tailored to the client's circumstances.Remain informed of changes in immigration law and evaluate their impact on the case.Develop legal theories, supporting precedent, and case-specific litigation strategies.Coordinate with expert witnesses or consultants when necessary, including psychologists or country condition experts.This sixth milestone represents 6% of the total asylum legal services and has a value of US$816.00.The Seventh Milestone is "Paralegal Support and Document Preparation," which includes the following activities:Organize and prepare documents for filings and hearings.Prepare client correspondence and promptly respond to client inquiries.Monitor deadlines, ensure compliance with court requirements, and keep the client informed regarding the progress of the case.Support the attorneys in case management and preparation of legal filings.This seventh milestone represents 4.4% of the total asylum legal services and has a value of US$591.60.The Eighth Milestone is "Master Calendar Hearing Preparation," which includes the following activities:Schedule and prepare the client for the hearing, explaining the procedures and what to expect.Review filings, finalize pleadings, and ensure all supporting documentation has been submitted.Address the possibility of multiple Master Calendar Hearings if the case is delayed or additional motions become necessary.This eighth milestone represents 4.3% of the total asylum legal services and has a value of US$584.80.The Ninth Milestone is "Representation at Master Calendar Hearings," which includes the following activities:Appear at the hearing to represent the client on scheduling or procedural matters.Advocate on behalf of the client and clarify the status of the case before the Immigration Judge.Manage extended court waiting times, recognizing that attorneys are often required to remain available for several hours.This ninth milestone represents 4.3% of the total asylum legal services and has a value of US$584.80.The Tenth Milestone is "Merits Hearing Preparation," which includes the following activities:Conduct multiple preparation meetings with the client before testimony.Address inconsistencies or weaknesses in the case and ensure that the client understands the questions that may be asked.Conduct mock interviews to simulate questioning by the Immigration Judge and opposing counsel.Refine the asylum declaration and supporting evidence for presentation at the hearing.This tenth milestone represents 8.6% of the total asylum legal services and has a value of US$1,169.60.The Eleventh Milestone is "Immigration Court Proceedings," which includes the following activities:Represent the client at the Master Calendar Hearing when combined with merits preparation.Prepare for and represent the client at the Individual Merits Hearing by presenting legal arguments, documentary evidence, and witness testimony.This eleventh milestone represents 8.6% of the total asylum legal services and has a value of US$1,169.60.The Twelfth and Final Milestone is "Post-Hearing Actions and Decision," which includes the following activities:Assist the client in responding to the Immigration Judge's decision or in filing an appeal, if necessary.Provide guidance regarding timelines for adjustment of status or other immigration benefits following a favorable decision.Prepare and submit any necessary forms or correspondence to the United States Citizenship and Immigration Services ("USCIS") or the Executive Office for Immigration Review ("EOIR").This twelfth milestone represents 3.6% of the total asylum legal services and has a value of US$488.24.
- 06To understand this clause, please note that references to “IOK” refer to the firm with which you are contracting, and references to “THE CLIENT” refer to you.This agreement shall terminate if any of the following circumstances arise:Clause 8.1. Upon mutual agreement between the parties.Clause 8.2. When either party deems that the obligations set forth in this agreement have been breached. In such a case, the party terminating the agreement must notify the other party of its decision in writing, explaining the reasons for the termination.Clause 8.3. When THE CLIENT’s circumstances have changed significantly, in the opinion of IOK.
- 07IOK has the authority to decide whether the CLIENT's failure to fulfill its obligations results in the suspension of service provision or the immediate termination of this agreement.
- 08Termination of the agreement immediately ends the obligation for IOK to provide services; however, if the nature of the services provided requires a U.S. immigration authority to accept the termination of IOK’s representation of THE CLIENT, this agreement will terminate only upon such a decision. If the termination is not accepted, all obligations will remain in effect.
- 09In the event of early termination of the agreement, fees will be calculated based on the services actually rendered. IOK shall not be obliged to refund amounts corresponding to services already rendered, and the terms of IOK’s refund policy shall apply.Please note that IOK’s refund policy is set out in paragraph 6 of Clause 2.
- 10To understand this clause, please note that references to “IOK” refer to the firm with which you are contracting, and references to “THE CLIENT” refer to you.In the event of a breach by THE CLIENT of the obligations set forth in this agreement, IOK may issue a notice of service suspension to THE CLIENT in writing, granting a period of five (5) business days to remedy the breach.If THE CLIENT fails to resolve the issue within the allotted time, IOK may permanently suspend services, subject to authorization from the relevant court or government authority; once such authorization is granted, the firm may not resume representation of THE CLIENT. This suspension notice will be formally communicated and will not affect THE CLIENT’s legal rights, provided there are no critical deadlines or irreversible consequences. It should be noted that the suspension notice and the possibility of permanent suspension do not imply the immediate cessation of legal services until formal withdrawal is obtained in accordance with the *ABA/BNA Lawyers’ Manual on Professional Conduct* 41:2001 (2002).
- 11To better understand this clause, please note that know-how refers to practical knowledge, expertise, and proprietary methods. Also remember that whenever "IOK" is mentioned, it refers to the law firm with which you are entering into this Agreement, and whenever "THE CLIENT" is mentioned, it refers to you.Clause 6.1. Definition. For purposes of this Agreement, "Confidential Information" includes, without limitation, all data, analyses, conclusions, documents, templates, forms, manuals, methodologies, processes, internal policies, and know-how, whether communicated verbally, in writing, or electronically, that the Parties exchange or access in connection with this Agreement, as well as the terms and conditions contained herein.Clause 6.2. Confidentiality Obligation. Each Party agrees to:Clause 6.2.1. Maintain all Confidential Information in strict confidence.Clause 6.2.2. Not disclose, reproduce, distribute, or communicate Confidential Information to any third party without the prior written consent of the Party that owns such information.Clause 6.2.3. Not use the Confidential Information for any purpose other than the proper performance of the legal services contemplated by this Agreement, or for the benefit of itself or any third party.Clause 6.3. Intellectual Property and Protection of Know-How. The Parties acknowledge that all Confidential Information is the exclusive property of the Party that provides it. Accordingly, without prior written authorization, it is strictly prohibited to:Clause 6.3.1. Copy, adapt, modify, or commercially exploit any template, form, manual, or methodology provided.Clause 6.3.2. Transfer or disclose any know-how received to third parties.Clause 6.3.3. Provide services to other clients or employers using such Confidential Information.Clause 6.4. Informed Consent for the Processing and Transfer of Personal Data.Clause 6.4.1. THE CLIENT freely, knowingly, expressly, and voluntarily authorizes IOK to collect, store, use, transmit, transfer, assign, disclose, correct, or delete the Client's personal information in accordance with IOK's Personal Information Processing Policy.Please remember that IOK's Personal Information Processing Policy may be reviewed in detail at:www.inmigracionokabogados.com/politica-tratamiento-datosClause 6.4.2. THE CLIENT also authorizes the transfer of such personal information to:Clause 6.4.2.1. Service providers designated by IOK, who will act as data processors.Clause 6.4.2.2. Business partners, provided that they assume confidentiality obligations equivalent to those of IOK and offer additional benefits to THE CLIENT.Clause 6.4.2.3. This authorization is comprehensive and applies to all transfers reasonably necessary during the term of this Agreement, without requiring additional consent for each individual transfer.Clause 6.5. Duration and Survival. The obligations relating to confidentiality, intellectual property, and informed consent shall survive for three (3) years following the termination or expiration of this Agreement.Clause 6.6. Breach. Any breach of these obligations entitles the affected Party to seek damages, request injunctive or other equitable relief, or immediately terminate this Agreement.
- 12To understand this clause, please note that whenever “IOK” is mentioned, it refers to the law firm with which you are entering into this Agreement, and whenever “THE CLIENT” is mentioned, it refers to you.THE CLIENT agrees as follows:Clause 5.1. Pay the legal fees and expenses set forth in this Agreement or in any other document accepted by THE CLIENT.Clause 5.2. Comply with the payment agreement established in this Agreement or in any other document accepted by THE CLIENT.Clause 5.3. Compliance with the Initial Payment Agreement:Pay interest on overdue amounts at the rate specified in this Agreement, together with any collection costs and any financial charges imposed by banks or other financial institutions.In order for IOK to continue representing THE CLIENT following a renegotiation of the payment terms, THE CLIENT must execute a new Payment Agreement within ten (10) days or withdraw from such renegotiation.Provide IOK with a new payment method different from the one that caused the default. PERSONAL CHECKS WILL NOT BE ACCEPTED, and failure to provide a new payment method may result in the issuance of a Notice of Suspension.Clause 5.4. Identify the beneficiaries of the services and execute the acknowledgment agreeing to comply with this Agreement on behalf of any minor beneficiaries for whom THE CLIENT is the legal representative.Clause 5.5. Complete the Contact Information Form within the time specified by IOK by providing, at a minimum, the following information:Provide additional contact information beyond that contained in this Agreement. If requested by IOK, this may include the contact information of other individuals through whom THE CLIENT may be contacted.Authorize the persons to whom IOK may disclose information or respond regarding any matter related to the provision of the legal services.Clause 5.6. Immediately notify IOK of any changes to the contact information provided in this Agreement or in the Contact Information Form.Clause 5.7. Respond to any communication sent by IOK within a maximum of three (3) days from the date such communication is sent.Clause 5.8. Pay all travel expenses incurred by IOK personnel whenever travel is necessary, including, without limitation, transportation between airports, airfare, meals, and any other necessary travel-related expenses. Such expenses shall be paid within thirty (30) days after the invoice is issued.Additional charges shall apply if the representation requires attorneys to travel for court hearings, official interviews, or meetings with THE CLIENT. Any travel required by a court shall require IOK to book flights and hotel accommodations at least ten (10) days before the scheduled date.By signing this Agreement, THE CLIENT authorizes IOK to make such travel arrangements and to invoice THE CLIENT for all related expenses.IOK shall make reasonable efforts to minimize such expenses whenever possible, including by filing motions requesting remote appearances, such as through Webex, and by conducting additional follow-up with the appropriate authorities.Clause 5.9. Pay for any additional services or meetings when requested by IOK.Clause 5.10. Timely retain interpretation services, ensuring that the interpreter satisfies all applicable accreditation or qualification requirements.Clause 5.11. Retain translation services whenever THE CLIENT elects not to have IOK provide such services, ensuring that the translator satisfies all applicable accreditation or qualification requirements.Clause 5.12. Provide truthful, accurate, and complete information to IOK for the performance of the legal services and promptly notify IOK of any changes to the information previously provided. All information must be lawful, accurate, and free from any attempt to defraud the Government of the United States or any other governmental entity.Clause 5.13. Provide all information requested by IOK by the deadline established by IOK. If IOK requires information to meet a filing deadline established by a United States immigration authority, THE CLIENT must provide such information at least fifteen (15) days before the applicable deadline.Clause 5.14. Assume responsibility for complying with all requirements relating to THE CLIENT's immigration proceedings before the United States immigration authorities, including, at a minimum, the following:Notify both IOK and the United States immigration authorities of any change of residential address.Monitor the status and progress of the immigration matter online or by telephone.Appear at all required appointments, including interviews, hearings, monitoring appointments with U.S. Immigration and Customs Enforcement ("ICE"), biometric appointments, or similar appointments.Reschedule any appointment whenever necessary.Comply with all requests, notices, and directives issued by the United States immigration authorities.Request to speak with a supervisor if any irregularity, unreasonable delay, or fraudulent activity occurs during the preparation of the case or the billing process.Pay all government filing fees, charges, and assessments imposed by the United States Citizenship and Immigration Services ("USCIS"), the Executive Office for Immigration Review ("EOIR"), or any other immigration authority, including, without limitation, application filing fees, biometric fees, visa integrity fees, and any similar governmental charges. If any such fees are modified, increased, or applied retroactively, THE CLIENT agrees to pay the difference within ten (10) business days after receiving notice from IOK.Clause 5.15. Promptly notify IOK of any request, notice, or communication received from any United States immigration authority.Clause 5.16. Treat all IOK personnel with respect and professionalism.Clause 5.17. Maintain the strict confidentiality of all information and documentation provided by IOK during the course of the legal representation. Confidential Information includes, without limitation, any document, communication, data, methodology, or any other written, oral, or electronic information belonging to or disclosed by IOK.Clause 5.18. In the event of termination of the provision of the legal services:Pay all amounts that remain outstanding as of the effective date of termination.Perform any other obligations that remain outstanding under this Agreement.Clause 5.19. Obligation to Cooperate with IOK.A material breach of any one or more of the obligations set forth in Clauses 5.1 through 5.16 shall constitute a failure to cooperate by THE CLIENT and shall provide valid grounds for IOK to issue a Notice of Suspension of Services and to initiate withdrawal of its legal representation before the appropriate authority.
- 13To understand this clause, please note that whenever “IOK” is mentioned, it refers to the law firm with which you are entering into this Agreement, and whenever “THE CLIENT” is mentioned, it refers to you.In particular, IOK agrees to:Clause 4.1. Use all reasonable means, resources, skills, and professional diligence in the provision of legal services, without guaranteeing any specific outcome. The Parties acknowledge and agree that this Agreement creates an obligation of means and not an obligation to achieve a specific result.Clause 4.2. Commence the provision of the services once THE CLIENT has made the minimum required payment, executed this Agreement, identified the beneficiaries of the services, and such beneficiaries have executed their commitment to comply with this Agreement.Clause 4.3. Assign qualified personnel to provide the services.Clause 4.4. Provide assistance to THE CLIENT as follows:Through support personnel designated by IOK, who shall follow the instructions of the attorneys and manage the communications necessary for the provision of the services. The attorneys shall participate directly as required, subject to payment of any applicable additional legal fees.Respond to petitions, complaints, claims, or requests submitted by THE CLIENT, or by persons authorized by THE CLIENT, in accordance with IOK's internal procedures, which shall be made available to THE CLIENT.Maintain respectful and professional communications with THE CLIENT.Clause 4.5. Inform THE CLIENT, in a timely manner, of the cost of any additional services.Clause 4.6. Provide additional translation services in compliance with the standards required by the United States immigration authorities.Clause 4.7. File the case with the appropriate government agency once THE CLIENT has made the minimum required payment, provided all information requested by IOK, and the complete case file has been prepared for filing. Upon satisfaction of these requirements, IOK shall have up to sixty (60) days to file the case.Clause 4.8. Submit applications to the United States Citizenship and Immigration Services ("USCIS") or the United States National Visa Center ("NVC"), once THE CLIENT has paid the full amount of the legal fees applicable to these services, together with all required government filing fees.Clause 4.9. If included within the scope of the services, timely file the application for employment authorization (commonly known as a work permit), unless the applicable processing clock has been stopped by order of a United States immigration authority. For this purpose, THE CLIENT must comply with the obligations set forth in Clauses 5.1 and 5.2 below.Clause 4.10. Review any reimbursement requests submitted by THE CLIENT and issue a refund when IOK determines, in its sole discretion, that a refund is appropriate, subject to the applicable non-refundable minimum amount and the maximum refundable amount.Clause 4.11. Maintain the strict confidentiality of all information and documentation provided by THE CLIENT during the course of the provision of legal services. "Confidential Information" includes, without limitation, any document, communication, data, or other information, whether written, oral, or electronic, that THE CLIENT provides to IOK.Clause 4.12. In the event of termination of the provision of the services:Provide written notice to THE CLIENT of such termination.Deliver to THE CLIENT, or to the person designated by THE CLIENT, the complete case file relating to the matter within a maximum period of thirty (30) days from the effective date of termination.
- 14To understand this clause, please remember that whenever "IOK" is mentioned, it refers to the law firm with which you are entering into this Agreement, and whenever "THE CLIENT" is mentioned, it refers to you.THE CLIENT shall pay IOK, as legal service fees, the amount specified in Section 5.1 of this Agreement, in accordance with the payment schedule set forth in Section 5.2.Please note that Sections 5.1 and 5.2, located in Section Five of this Agreement, contain the total amount of legal fees you have agreed to pay, the applicable payment plan, including the number of payments, the amount and due date of each payment, as well as the minimum payment required before IOK will file your case with the appropriate immigration authority or court.THE CLIENT acknowledges and agrees that IOK will deposit all advance legal fees and costs into its operating account, rather than into a trust account. This arrangement is a condition of IOK's legal representation and is intended to reduce administrative costs. THE CLIENT understands that they have the option of retaining a law firm that utilizes trust accounts but has voluntarily elected to retain IOK under these terms. Any unearned legal fees shall be refunded, and any outstanding amounts due for services rendered shall be communicated promptly for payment.
- 15In the event that the services provided are asylum-related, both parties acknowledge that the amount specified in Section 5.1 is below market value—reflecting our mutual commitment—and shall remain in effect for the duration of this agreement. Should this agreement be terminated early, the market value set forth in the “Market Value and Milestone Payment Annex” shall apply, payable in accordance with the milestones defined in said annex, which appears below.
- 16Where applicable, once IOK has identified documents not provided in English, it will proceed to carry out the necessary translations and invoice THE CLIENT. THE CLIENT’s prior authorization to translate documents will be required only if the cost of the translation exceeds three hundred US dollars. Translation fees must be paid within 30 days of IOK’s request for payment to THE CLIENT.
- 17Section Two, Paragraph 2.1. Additional Services. If additional legal services become necessary, as provided in Section One, Paragraph 2, the Additional Services Proposal accepted by THE CLIENT shall specify the legal fees and the applicable payment terms for such additional services, if any.Section Two, Paragraph 2.2. Meetings with Attorneys. If THE CLIENT requests meetings directly with the attorneys, other than those reasonably necessary to prepare for hearings, THE CLIENT shall pay the applicable consultation fee for each such meeting.Section Two, Paragraph 2.3. Change of Address. IOK shall process up to two (2) changes of THE CLIENT's address with the appropriate immigration authority at no additional charge. Beginning with the third address change, a Change of Address Filing Fee shall apply for each additional update. Additional charges shall also apply for any Motion to Change Venue.Section Two, Paragraph 2.4. Additional Fees and Pricing Schedule. The Parties agree that the additional services listed in the "Additional Fees and Pricing Schedule" shall be billed in accordance with the fees set forth therein.The above-referenced Appendix appears later in this Agreement and contains a detailed description of the additional services, the applicable fees, and any related notes for each service.Any additional service not included in the Appendix shall require an Additional Services Proposal, which must be expressly accepted by THE CLIENT in order to become effective.Section Two, Paragraph 2.5. Change in Circumstances. If the circumstances initially disclosed by THE CLIENT change after the execution of this Agreement, THE CLIENT may be subject to termination of this Agreement or to the payment of additional legal fees necessary to address the changed circumstances.
- 18This is the sum of money that THE CLIENT must pay for IOK to present the case before the appropriate immigration authority or court, as specified in Section 5.2 of this document.Failure to make said payment within the agreed timeframe shall render this contract null and void, and it shall have no legal effect.
- 19Section Two, Paragraph 4.1. For defensive asylum proceedings, the full payment of all legal fees must be made no later than two (2) months before the date of the Individual Hearing before the Executive Office for Immigration Review ("EOIR").Section Two, Paragraph 4.2. IOK provides comprehensive legal services in other practice areas based on the agreed payment commitment, even if documents are filed before THE CLIENT has completed the payment plan. For example, in affirmative asylum cases, the full amount of the legal fees must be paid before the application is filed with the United States Citizenship and Immigration Services ("USCIS"). Likewise, for any other applications submitted to USCIS or the National Visa Center ("NVC"), all legal fees must be paid in full before filing. However, THE CLIENT's payment plan may contain provisions allowing the remaining installments to be completed after the services have been provided.
- 20In the event of non-compliance with the payment agreement, the following actions shall be taken:Issuance of a "Notice of Suspension of Services": Failure to make the required payments will result in the automatic issuance of a notice regarding the possible suspension of services, as established in Section Seven of this Agreement.Please note that Section Seven appears later in this Agreement and governs the suspension of the provision of services.Collection costs as additional legal work. IOK will notify CLIENT of any collection actions undertaken and the associated costs. IOK will not charge additional amounts for the same legal services. However, if CLIENT ceases making payments and IOK must continue working without compensation until authorization to withdraw representation is obtained, the following collection efforts may be considered additional legal work:Internal collection: If collection efforts are handled internally, CLIENT agrees to pay a collection fee based on the actual costs incurred by IOK during the collection process. This fee shall not exceed 10% of the outstanding balance and shall be calculated according to the time devoted to collection activities and the resources used. The internal collection fee is detailed in the Additional Services Schedule.External collection: If an external collection agency is retained to recover outstanding amounts related to the legal work, CLIENT will be notified and agrees that CLIENT's personal information may be shared with such agency for the purpose of collecting the unpaid debt.IOK will notify CLIENT of the total amount due, which shall include:The unpaid amount, that is, the principal balance.Interest accrued due to the payment default, calculated at an annual rate of 15% on the unpaid amount.Collection costs.Any financial costs incurred by IOK as a result of the inability to collect payment, including, but not limited to, returned check fees, bank transfer charges, or similar costs, as well as any other expenses associated with the collection process.Payment agreement: IOK shall determine whether the payment agreement referenced in Section 5.2 of this Agreement, or any other payment agreement accepted by CLIENT, shall remain in effect.If the payment agreement is deemed no longer valid, a new payment agreement will be required in order for IOK to continue providing services. Such agreement will be proposed by IOK to CLIENT.IOK may determine that entering into another payment agreement is not appropriate based on CLIENT's payment history and prior payment behavior.If the breach of the payment agreement results from the return or rejection of any payment method, including checks, bank transfers, or similar instruments, IOK reserves the right to require CLIENT to use a different payment method than the one that caused the default.Withdrawal of the Notice of Suspension of Services: IOK will continue its representation and make all of its resources available to CLIENT once CLIENT has paid the outstanding amount owed to IOK.
- 21CLIENT understands and agrees that, by retaining IOK's services, CLIENT commits to paying a fee that covers the initial costs associated with the preparation, evaluation, and handling of CLIENT's case. These fees are intended to cover the minimum legal services provided by IOK, as well as the administrative and financial costs involved in opening the case. In all instances, an evaluation of the completed stages and the expected milestones will be conducted to determine whether any refund is warranted. Section Two, Paragraph 6.1. Upon termination of this Agreement, any unearned fees shall be refunded to CLIENT.Section Two, Paragraph 6.2. If, during the course of the representation, CLIENT wishes to request a partial refund of the amounts paid, IOK will evaluate the request based on the specific circumstances of the case, the progress of the legal services provided, and IOK's internal refund policy. Any such refund shall be subject to the following conditions:Request for review: CLIENT must submit a written request specifying the reasons for requesting a review of the amount paid.Internal evaluation: IOK will review the request and determine whether a partial refund or compensation is appropriate, taking into account the services already provided and the costs incurred.Refund terms: If the refund is approved, it will be processed under the following conditions:● No interest shall accrue on any amounts approved for refund.● Any refund of unearned legal fees shall be calculated based on the stages of representation that have been completed.Response period: IOK will respond to CLIENT's request within ten (10) business days. If the request is approved, the refund will be processed within thirty (30) business days, subject to the banking instructions provided by CLIENT.Section Two, Paragraph 6.3. Preliminary Case Evaluation and Case Opening: CLIENT acknowledges that, upon retaining IOK following the case intake process, IOK commits time and resources to CLIENT's matter and declines other legal work.The fee for the preliminary case evaluation and case opening is earned upon receipt, as it covers the substantial work performed at the beginning of the representation, including, but not limited to:Initial evaluation and client consultation.Preliminary eligibility analysis.Document review.Internal case setup.Attorney review of the case's legal viability.Assignment of the case for subsequent legal processing.Administrative and financial costs associated with opening the case file.In the event of a refund of legal fees, IOK shall deduct the amount specified in Section 5.3 of this Agreement as compensation for the preliminary case evaluation and case opening.Please note that Section 5.3 is located in Section Five of this Agreement. That section sets forth the fees payable for the preliminary case evaluation and case enrollment.CLIENT understands and agrees that such amount represents the minimum professional services required to initiate and process the case during its initial stages.
- 22Specifically, Section Six of this Agreement provides as follows:Between IOK and THE CLIENT, the Parties agree as follows:SECTION ONE. SERVICES.IOK shall provide the legal services identified in Section Four of this Agreement.Please note that Section Four contains the detailed description of the type of case and the legal services that IOK will provide to THE CLIENT.IOK may assign qualified personnel to perform the services without obtaining the prior consent of THE CLIENT. This General Services Agreement establishes the framework governing the relationship between IOK and THE CLIENT. Most of its provisions apply to all clients, while certain sections may not be applicable depending on the specific services provided.
- 23IOK shall provide the services to THE CLIENT and to those individuals identified by THE CLIENT as beneficiaries of the services, provided that each such beneficiary executes a written acknowledgment agreeing to comply with the terms of this Agreement.If any of the beneficiaries are minors, their parent or legal guardian shall execute the required acknowledgment on the minor's behalf.
- 24Section One, Paragraph 2.1. Services not expressly included in this Agreement shall require THE CLIENT's acceptance of a separate proposal from IOK describing the additional services to be provided. The Parties shall participate in all meetings reasonably necessary for the performance of the agreed services, as determined by IOK, including unlimited meetings with support staff. Meetings and services that fall within the original scope of representation shall not incur additional charges. However, if THE CLIENT requests meetings or services outside the originally agreed scope, such requests shall be treated as additional services and billed in accordance with Section Two, Paragraph 2, entitled "Fees," of this Agreement, which appears below.Section One, Paragraph 2.2. IOK shall provide its services based on the facts and circumstances disclosed by THE CLIENT at the time this Agreement is executed. If those circumstances change and require services beyond the original scope of representation—for example, if THE CLIENT or any beneficiary is detained in the United States, faces criminal charges, or becomes the subject of a criminal investigation—such matters may require additional legal services, which shall be subject to additional fees.Section One, Paragraph 2.3. Responses to Requests for Evidence ("RFEs") issued by the United States Citizenship and Immigration Services ("USCIS"), or appeals before the Board of Immigration Appeals ("BIA"), are not included unless expressly identified in Section Four of this Agreement. Document translation services shall be billed separately unless THE CLIENT expressly notifies IOK in writing that THE CLIENT will independently obtain and provide all required translations.
- 25This section explains that IOK is responsible for the handling of your personal information, the purposes for which it is used, and the rights you have regarding your personal data. It also documents your consent to the disclosure of information when necessary for the provision of legal services and to the processing of your information in accordance with IOK's Personal Information Processing Policy.Specifically, Section Two of the Agreement provides:"IOK is responsible for the processing of your personal information and, in that capacity, may collect, store, use, transmit, transfer, assign, disclose, correct, or internally delete such information for the purpose of administering this Agreement and providing the agreed legal services. As the owner of your personal information, you have the following rights:To access, review, correct, and update your personal information.To request evidence of the authorization granted to IOK for the processing of your personal information.To request information regarding the processing of your personal information by IOK.To submit a request to IOK seeking the correction, updating, or deletion of any personal information contained in IOK's records.To file a complaint with the appropriate governmental authorities regarding the improper handling of your personal information, provided that you have first submitted the applicable inquiry or complaint directly to IOK.To decline to answer questions concerning sensitive personal information, as providing such information is voluntary, as is information relating to minors, unless such information is necessary for the provision of the agreed legal services.Consent to the Disclosure of InformationI freely and voluntarily consent to the disclosure of the information reasonably necessary for the provision of the legal services. I acknowledge that I have been informed of the risks associated with such disclosure, including, without limitation, the potential use of my information by immigration or law enforcement authorities and the risk of identity theft. I further acknowledge that I have been informed of available alternatives, including providing only partial information or withholding certain information, with the understanding that such decisions may limit my eligibility for certain benefits or affect IOK's ability to provide the requested legal services.By signing this Agreement, I authorize IOK to process my personal information in accordance with IOK's Personal Information Processing Policy, the contents of which have been previously disclosed to me."IOK's Personal Information Processing Policy may be reviewed in detail at:www.inmigracionokabogados.com/politica-tratamiento-datos
- 26IOK shall provide the legal services identified in Section IV of the respective contract. IOK may designate suitable personnel to perform the services without requiring prior consent from the Client. This general services agreement provides a roadmap for the IOK-client relationship; most clauses apply to our clients, though some sections may not be relevant.
- 27IOK shall provide the services to the Client and to the persons identified by the Client as beneficiaries of the services, who must sign an undertaking to comply with this agreement.If any of the beneficiaries are minors, their legal representatives must sign the aforementioned undertaking.
- 28Services not contemplated in this Agreement shall require CLIENT's acceptance of a proposal from IOK detailing the additional services to be provided. Both parties shall participate in all meetings necessary and appropriate for the performance of the contracted services, as determined by IOK, including unlimited meetings with support staff. Meetings or services that fall within the scope of the original engagement shall not incur additional fees. However, if CLIENT requests meetings or services outside the originally agreed scope, such meetings or services shall be considered additional services and shall be billed in accordance with this Agreement.IOK shall provide its services based on the circumstances and information disclosed by CLIENT at the time this Agreement is executed. If those circumstances change and require legal services beyond the original scope of representation, additional services and fees may be required.Responses to Requests for Evidence (RFEs) issued by the United States Citizenship and Immigration Services (USCIS) or appeals before the Board of Immigration Appeals (BIA) are not included. Document translation services shall incur an additional fee unless CLIENT expressly states in writing that CLIENT will independently arrange and be responsible for all required translations.
- 29THE CLIENT agrees to make advance payment of the agreed fees on the dates established in this Agreement.Special Asylum Fee. If the services relate to an asylum case, both parties acknowledge that the fee specified in the applicable section of this Agreement is below the prevailing market rate in recognition of our mutual commitment. This special fee shall remain in effect for as long as this Agreement remains in force.
- 30When applicable, once IOK has identified documents that were not provided in English, it shall proceed with the necessary translations and invoice THE CLIENT accordingly. THE CLIENT's prior authorization shall only be required before the translation of such documents is performed. All translation fees must be paid within thirty (30) days following IOK's request for payment to THE CLIENT.
- 31When the client requests additional services—such as consultations with the lawyer, a change of address, an addendum regarding rates and additional fees, or a change in circumstances—we will send you a new proposal. This will outline the cost and payment method before work begins.
- 32This is the sum of money that THE CLIENT must pay for IOK to present the case before the appropriate immigration authority or court, as specified in the contract. If said payment is not made within the agreed timeframe, this contract shall be deemed null and void and shall have no legal effect.
- 33IOK provides comprehensive legal services in other practice areas based on the agreed payment commitment, even if documents are submitted before the payment plan has been completed. For example, in affirmative asylum cases, payment of the full legal fee must be completed before the application is filed with the United States Citizenship and Immigration Services (USCIS).Failure to comply with the agreed payment plan constitutes a material breach of this Legal Services Agreement.In the event of noncompliance with the payment agreement, the following actions may be taken:Suspension of legal services.Assessment of collection costs as additional legal services.Referral to an external collection agency.IOK will notify THE CLIENT of the amount required to bring the account into compliance.Refund PolicyIt is important for you to understand how the money you pay at the beginning of your case is used.Your initial payment covers the work required to prepare your case. This includes reviewing your personal history, analyzing the applicable immigration laws, and organizing all necessary information to ensure that your case begins properly.It also covers administrative and operational costs. Opening your case file, maintaining your records in our systems, and the time spent by our staff processing and managing your information all involve administrative expenses.In other words, once you retain IOK, your initial payment allows the entire IOK team to begin working on your case immediately from the very first day.
- 34Due to the nature of the contracted services, this agreement does not have a specific end date and will terminate upon completion of the assigned task or in accordance with the provisions of the contract clause.
- 35To employ all reasonable means, resources, skills, and professional diligence in the provision of legal services, without guaranteeing any specific outcome.To commence the provision of legal services.To assign qualified personnel for the provision of the legal services.To inform CLIENT, in a timely manner, of the cost of any additional services.To submit CLIENT's case to the appropriate government agency.To file applications with the United States Citizenship and Immigration Services (USCIS) or the National Visa Center (NVC) once CLIENT has paid the full amount of the legal fees applicable to such services, as well as all required government filing fees.To maintain the strict confidentiality of all information and documentation provided by CLIENT during the course of the legal representation.In the event of termination of the legal representation:To notify CLIENT in writing of the termination.To deliver the complete case file to CLIENT, or to a person designated by CLIENT, within a maximum period of thirty (30) days from the effective date of termination.
- 36Commitment 1: Pay the Agreed Fees.You must pay the agreed amount for our legal services, as well as any agreed-upon expenses.Commitment 2: Make Payments on Time.You must make your payments on the agreed dates. If your payment is late, the unpaid balance may accrue interest, and you may also be responsible for collection costs.If your payment plan is renegotiated, you will have ten (10) days to sign the new agreement. Otherwise, IOK may stop providing legal services. You must also provide a new payment method (personal checks will not be accepted). If you fail to provide a new payment method, IOK will notify you that your services may be suspended.Identify the Beneficiaries.If the legal services are for a minor, the parent or legal guardian must sign the required documents and agree to comply with this Agreement on the minor's behalf.Complete the Contact Information Form.You must provide an additional phone number or another contact person in case IOK cannot reach you directly. You must also identify the individuals whom IOK is authorized to communicate with regarding your case.Notify Us of Any Changes.If your phone number, address, or any other important information changes, you must notify IOK immediately.Respond Promptly.Whenever IOK sends you a message, letter, or email, you must respond within three (3) days so that we can continue working on your case without unnecessary delays.Pay Travel Expenses.If our staff, including attorneys, must travel for your case (such as airfare, hotel, meals, or transportation), you are responsible for those expenses.Pay for Additional Services.If you request or require additional services or meetings, you must pay the applicable fees when requested.Interpreters and Translators.If you need an interpreter or someone to translate your documents, it is your responsibility to hire and pay a qualified professional, unless IOK is providing those services.Always Be Honest.All information you provide for your case must be truthful, accurate, and lawful. You must never attempt to mislead or defraud the United States Government. You must also notify IOK if any of your information changes.Provide Documents on Time.Whenever IOK requests documents, you must provide them by the deadline given. Important: If the government establishes a filing deadline, you must provide the required documents to IOK at least fifteen (15) days before that deadline.You Are Responsible for Your Immigration Process.This includes:Notifying IOK and the United States immigration authorities if your address changes.Monitoring the status of your case online or by telephone.Attending all required appointments, including interviews, hearings, biometric appointments, and similar proceedings.Rescheduling any appointment whenever necessary.Notify IOK Immediately if the Government Contacts You.If you receive a letter, notice, email, or any communication from a United States immigration authority, you must notify IOK immediately.Treat Everyone with Respect.Always communicate respectfully with IOK's attorneys, staff, and representatives. We are working together as a team.Protect IOK's Confidential Information.All information, documents, and work methods shared with you by IOK are confidential. You may not disclose them to anyone else.If the Representation Ends.If you decide to end IOK's representation, or if the legal services end for any reason, you must:A. Pay Any Outstanding Balance. Pay all amounts that remain due through the date the Agreement ends.B. Fulfill Any Remaining Obligations. Complete any other obligations required under this Agreement, even after the representation has ended.Always Cooperate.We are committed to helping you. However, if you materially fail to comply with any of the obligations or commitments described above, this will be considered a failure to cooperate.If you fail to cooperate, IOK has the right to issue a Notice of Suspension of Services and begin the process of withdrawing its legal representation before the appropriate authorities.Remember: By fulfilling all of these commitments, you help maximize the likelihood of a successful outcome for your case and enable the IOK team to provide you with the best possible legal service.
- 37This section is very important because it concerns your private information and the protection of our proprietary work.Rule 1: Protection of Proprietary Information. THE CLIENT agrees to maintain the strict confidentiality of IOK's proprietary methods, internal processes, and any confidential information provided by IOK, all of which constitute IOK's proprietary know-how. THE CLIENT further agrees not to use such information to provide services to any other client, employer, or third party.Rule 2: Informed Consent. THE CLIENT authorizes IOK to collect, use, and share their personal information with: (1) professionals, experts, or service providers engaged by IOK in connection with THE CLIENT's case; and (2) business partners who assist IOK, provided that such partners are also obligated to maintain the confidentiality of THE CLIENT's information and provide an additional benefit related to the services.Rule 3: Term and Survival. The confidentiality obligations and the authorization to use and disclose THE CLIENT's information as described herein shall survive for a period of three (3) years following the termination or expiration of this Agreement.Important Notice – Breach. If either Party breaches any of these obligations, the non-breaching Party shall have the right to: (1) seek all remedies available under applicable law, including compensation for damages; and (2) terminate this Agreement immediately.
- 38Step One: Notice. First, we will send you a written notice. We will allow five (5) business days to remedy the non-compliance.Step Two: If the CLIENT fails to resolve the issue within the allotted time, IOK may permanently suspend services, subject to authorization from the appropriate court or government authority; once such authorization is granted, the firm cannot resume representing the CLIENT. This suspension notice will be formally communicated and will not affect the CLIENT's legal rights, provided there are no critical deadlines or irreversible consequences involved.Remember: To avoid all these issues, the best approach is to honor your commitments and always respond to us on time!
- 39Reason 1: Mutual agreement. The agreement ends when both the client and IOK agree to terminate it.Reason 2: Breach. Termination occurs if the client or IOK believes the other party has failed to fulfill its contractual obligations. The party initiating termination must notify the other in writing and clearly explain the reason.Reason 3: Significant change in circumstances. IOK may terminate the agreement if the client's personal or legal situation changes significantly, making it impossible to handle the case as originally planned.NOTE 1: The decision rests with IOK. If the client fails to fulfill their obligations, IOK will decide whether to temporarily suspend the service or terminate it permanently.NOTE 2: Termination of the service agreement, depending on the specific services provided, will require prior approval from the U.S. immigration authority.NOTE 3: If the agreement is terminated early, IOK will only charge for services actually performed. No refunds will be issued for work already completed. IOK’s refund policies will apply.Reason 1: Mutual agreement. The agreement ends when both the client and IOK agree to terminate it.Reason 2: Breach of contract. Termination occurs if the client or IOK believes the other party has failed to fulfill its contractual obligations. The party initiating termination must notify the other in writing, clearly explaining the reason. Reason 3: Significant change in circumstances. IOK may terminate the agreement if the client's personal or legal situation changes significantly, making it impossible to handle the case as originally planned.NOTE 1: The decision rests with IOK. If the client fails to fulfill their obligations, IOK will decide whether to temporarily suspend the service or terminate it permanently.NOTE 2: Termination of the service agreement, depending on the specific services provided, will require prior approval from U.S. immigration authorities.NOTE 3: If the agreement is terminated early, IOK will only charge for services actually rendered. No refunds will be issued for work already performed. IOK’s refund policy will apply.
- 40For legal purposes, the Parties agree that the place of performance and fulfillment of the obligations under this agreement is the city of New Jersey, United States.
- 41By signing this contract, the client accepts several key points, including:Receipt of documents: Confirmation of having received all documents in both Spanish and English sent by IOK.Review: The client confirms having reviewed, listened to, and viewed the documents provided.Confirmation that the client has understood and accepted the terms of the contract.1. How the service will be provided.2. How your personal data will be handled.3. How and when payment is to be made.4. What happens if you wish to cancel or are entitled to a refund. 5. My obligations and IOK’s obligations. The client confirms that everything was explained, all questions were answered, and that they are signing this agreement freely and voluntarily.I sign this document as a token of acceptance; it holds the same validity as if I had signed each of the aforementioned documents individually.If I am unable to read the contract, I confirm that I have received its full content in audio and/or video format and that, after listening to and/or viewing it, I have understood its content and express my agreement with it.Validity of Signature: The client acknowledges and accepts that this signature carries the same validity as if they had signed each of the aforementioned documents individually.
- 42Yes, it is possible, but you must provide the full name of the account holder and send proof of payment to the letter department in order to confirm.
- 43You can make account-to-account transfers, through Zelle, debit/credit card payments, and send a money order. If you need more information, please contact the billing department.
- 44Through WhatsApp at the number +1 (908) 485-4535.
- 45You can do it through a money order, filling in the company's details and sending it via postal mail with a tracking number. Alternatively, if a friend or family member has an account, they can help you make a transfer or a direct deposit.
- 46After the case has been filed (USCIS/Court), you must wait 180 days. Once this period is completed, you may submit the I-765 application to USCIS.
- 47At the time the work permit application is submitted, the USCIS processing times for Form I-765 published on the official website https://egov.uscis.gov/processing-times should be taken into account.
- 48The work permit and the Social Security number are handled by different entities. The arrival of the Social Security number may take up to 90 days from the date of approval. If the client needs the document urgently, they can visit a Social Security office with the original work permit and passport to request the card immediately.
- 49These assignments are at the discretion of USCIS. You can verify the interview assignment on the page https://egov.uscis.gov/ using the case receipt number.
- 50It is an accusatory document in which the charges for which a person is being processed by immigration are listed. The Notice to Appear (NTA) is an official document from the U.S. Immigration and Customs Enforcement (ICE). The NTA informs that ICE is initiating the official process to remove (deport/exclude) the immigrant from the United States.
- 51It is not possible to proceed with the request for the removal of the ankle monitor for a client who currently has a deportation order and is awaiting a Reopen or appeal. Since September 2023, any person with a pending deportation decision due to an appeal is being kept under monitoring, as they are considered a flight risk. If the request for the removal of the ankle monitor is submitted, the client runs the risk that it may be approved, but they could be placed in detention until the appeal decision is finalized.
- 52A person can file taxes using a Social Security number. If they do not yet have this document, they can obtain a Taxpayer Identification Number (ITIN).
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